This Privacy Policy outlines how Indian Craving (www.indiancraving.com) collects, uses, and protects your personal data. By using our website, you agree to the practices described below.

 

1. Information We Collect

We collect the following personal data to process your orders for Indian sweets, organic products, kitchen items, and oils:

· Direct Information: Name, email address, phone number, and shipping address.

· Payment Details: We use third-party payment processors; your sensitive credit card data is not stored on our servers.

· Automatic Data: IP addresses, browser types, and cookies to improve your shopping experience.

2. How We Use Your Data

Your data is used solely for the following purposes:

· Order Fulfillment: Processing payments and shipping products from India to your international address.

· Customer Support: Responding to inquiries about ingredients, shelf-life, or delivery status.

· Marketing: Sending updates on new organic products or seasonal sweet offers (only if you opt-in).

3. International Data Transfers

Since we ship worldwide, your information may be transferred to and stored in countries outside of India. We ensure these transfers comply with local laws like the GDPR (EU) and DPDP Act (India) to protect your privacy.

4. Data Protection & Retention

· Security: We implement SSL encryption and robust security measures to protect your information from unauthorized access.

· Retention: We keep your data only as long as necessary for order fulfillment or legal compliance.

5. Your Rights

Under global privacy regulations (GDPR, CCPA, and India's DPDP Act), you have the right to:

· Access your personal data held by us.

· Request Correction of inaccurate information.

· Request Erasure (the "Right to be Forgotten").

· Withdraw Consent for marketing at any time.

6. Cookies and Tracking

We use cookies to remember items in your cart and analyze site traffic. You can manage cookie preferences through your browser settings.

7. Children’s Privacy

We do not knowingly collect data from children under 18. Our products are intended for purchase by adults.

8. Contact Information

For any privacy-related concerns or to exercise your rights, please contact our Grievance Officer:

· Email: [ hello@indiancraving.com ]

· Address: [ C-35 Ground Floor Vijay Vihar Phase-2 New Delhi-110085 India ]

Last Updated: December 2025